Customer Service Agent – Full Time (Rotating Roster)

About the role

Canex Resources is recruiting on behalf of an international mobility and vehicle‑rental provider for a full‑time Customer Service Agent. The role is fast‑paced, involves direct interaction with customers and requires availability for nights, weekends and public holidays on a rotating roster.

Key responsibilities

• Open and close rental agreements.
• Manage reservations and respond to customer enquiries.
• Sell additional over‑the‑counter rental products.
• Perform general office administration, including phone handling and filing.
• Record vehicle damage and condition reports.
• Deliver and move vehicles between locations.
• Work across the main office and airport sites.
• Provide high‑quality customer service at all times.

Required profile

• Previous experience in customer service, sales or dealership environments.
• Strong communication and interpersonal abilities.
• Excellent organisational skills and high attention to detail.
• Ability to work both independently and as part of a team.
• Positive attitude with a strong work ethic.
• Willingness to work a rotating roster including nights and weekends.

Required skills

• Current Manual Open Driver’s Licence.
• Reliable transport to and from work.
• Ability to pass drug and alcohol testing.

What we offer

• Full training provided.
• Stable full‑time, permanent position.
• Supportive team environment.
• Opportunity to join a growing and reputable business.