This job is no longer available
This job expired on 05/08/2026. It no longer accepts applications.
Customer Service Representative – Call Center
MONEYME · Newcastle
Job description
About the role
MoneyMe is seeking a Customer Service Representative to join its call centre team. You will be the first point of contact for external partners such as finance brokers and automotive dealers, handling inquiries about credit policies, application status and general support.
Key responsibilities
- Answer incoming calls, messages and emails from brokers and dealers.
- Provide clear information on credit policy and the status of client applications.
- Liaise between partner representatives and the credit/underwriting team to facilitate loan approvals.
- Maintain accurate records of interactions and follow‑up actions.
- Contribute to improving broker and dealer satisfaction and overall customer experience.
Required profile
- Passion for delivering outstanding customer service.
- Excellent written and verbal communication skills.
- Ability to work autonomously and manage tasks to completion.
- Positive, inclusive and collaborative attitude.
- Strong relationship‑building and problem‑solving capabilities.
- Effective time‑management and organisational skills.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Australia.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
MONEYME
Newcastle
Related job offers
-
Customer Service Representative – Entry Level
Datacom Newton -
Customer Service Representative
TSA Group - Australia Perth -
Customer Service Agent
Hymix Australia Southport -
Customer Service Assistant – Brisbane CBD (Hybrid)
Allianz Partners Ville de Brisbane -
Customer Service Representative – Hybrid Full‑Time Role
The NRMA Sydney