Banking Consultant – Part‑time (16 hrs/week) in Cooktown
ANZ Banking Group Limited · Cooktown
Job description
About the role
As a Banking Consultant in Retail Banking you will provide customers with a seamless banking experience, meeting their end‑to‑end financial needs, conducting needs‑based conversations and educating them on digital and other financial solutions.
Key responsibilities
- Contribute to a significant uplift in customer engagement and advocacy, creating real customer value.
- Actively participate in and support bank programs and initiatives.
- Take responsibility to ‘know your customer’ from a risk perspective.
- Ensure compliance with ANZ and branch policies and procedures.
Required profile
- Exceptional customer focus – retail experience is an advantage.
- Experience using and promoting technology, with working knowledge of various digital channels.
- Ability to multi‑task and adapt to change and ambiguity.
- Willingness to work collaboratively in a team environment.
- Sound understanding of compliance and excellent communication and interpersonal skills.
What we offer
- Flexible working arrangements.
- Access to health and wellbeing services.
- Discounts on selected ANZ products and services.
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Published 1 week ago
Expires 1 month from now
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ANZ Banking Group Limited
Cooktown
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