Workplace Services Coordinator

About the role

KPMG Australia is looking for a Workplace Services Coordinator to join its Newcastle Workplace team. The role coordinates the resources needed to keep the workplace running smoothly and efficiently, and helps create a positive experience for internal and external visitors. It is a part-time position of 25 hours per week, Monday to Friday, 8:30am to 4:30pm.

Key responsibilities

• Develop strong long-term relationships with staff and building management teams.
• Coordinate, schedule and track the planned preventative maintenance program.
• Action and complete operational requests from customers efficiently.
• Log and follow up on maintenance and cleaning requests across tenancy and common areas.
• Report on outstanding tasks and escalate items not completed within agreed SLAs to contractors and suppliers.
• Support the Premises Recovery Plan when required.
• Monitor stock levels of consumables managed by Workplace Services.

Required profile

• Previous customer service experience in a corporate environment is preferred.
• Proven stakeholder management and relationship-building skills.
• Strong organisational skills and ability to prioritise competing demands and meet agreed timelines.
• Ability to review outcomes and report as required.
• Experience coordinating logistics, people and workplace activities or events.

What we offer

• Flexible hours and locations.
• Generous paid parental leave and career breaks.
• Retail discounts, health and wellbeing initiatives, learning and growth opportunities, and salary packaging options.