Workplace Experience Coordinator – Canberra

About the role

The Workplace Experience Coordinator will be the face of Aurecon’s Canberra office, delivering a welcoming and professional front‑of‑house experience. Based at the Concierge Desk, you will support day‑to‑day facilities operations and help create a connected, well‑run workplace for staff, clients and visitors.

Key responsibilities

• Provide a warm, consistent experience for clients, visitors and staff at the Canberra office.
• Support the Office Lead with client‑facing activities, communications, administration and culture‑building initiatives.
• Coordinate events, large meetings, workshops and workplace activations.
• Manage day‑to‑day facilities services including maintenance, cleaning, catering, stationery, parking and fleet.
• Oversee health, safety and compliance tasks such as Donesafe reporting, ISO audit preparation, fire‑warden and first‑aider coordination.
• Act as the primary point of contact for workplace services, handling access passes, room support, IT/AV triage, Wi‑Fi, lockers and general office requests.
• Assist with client and business development administration, including CMS updates and proposal support.

Required profile

• Curious, proactive and people‑focused with strong customer‑service orientation.
• Ability to balance service excellence with practical execution.
• Enjoys problem‑solving, behind‑the‑scenes coordination and data‑driven improvement.

Required skills

What we offer

• Opportunity to develop a well‑rounded skillset across customer service, events, facilities coordination and compliance.
• Dynamic, ambitious team environment.
• Exposure to a leading engineering and infrastructure consultancy.