Workplace Coordinator – Office Operations & Employee Experience

About the role

As a Workplace Coordinator you will be the friendly face of the office, ensuring smooth day‑to‑day operations and a welcoming environment for employees and visitors. You will manage facilities, supplies, and events while supporting the broader goals of a fast‑growing fashion ecommerce business.

Key responsibilities

• Welcome and assist employees and visitors, handling enquiries professionally.
• Serve as the central point of contact for workplace queries across the business.
• Conduct regular audits to maintain safety, cleanliness, and sustainability standards.
• Manage mail, couriers, deliveries and coordinate catering vendors for events.
• Monitor and order office, kitchen, warehouse and uniform supplies.
• Raise and process purchase orders and invoices for facilities, security and workplace services.
• Support employee onboarding and off‑boarding through equipment coordination.
• Enter data for invoicing and sustainability metrics.
• Plan and deliver employee engagement activities, calendar events and staff sample sales.
• Liaise with internal teams (Communications, DIB, Sustainability, IT, Security, Finance) on events and initiatives.

Required profile

• Experience in workplace, customer service or office management roles, preferably with facilities and health & safety exposure.
• Highly detail‑oriented with a strong commitment to excellent customer service.
• Excellent verbal and written communication skills.
• Flexible and willing to travel between sites as needed.
• Positive, motivated and able to handle ad‑hoc or urgent duties with composure.
• Committed to maintaining a safe and healthy environment for employees and visitors.

Required skills

• No specific technical skills listed.

What we offer

• Learning days and a knowledge‑sharing collective.
• Parental leave program and an extra day off for children’s first school day.
• Paid birthday leave with a voucher.
• Staff discounts and exclusive sample sales.
• Commitment to ethical sourcing, sustainability and diversity.
• Discounted gym memberships and wellbeing programs.