Workforce Coordinator - Men's RWC 2027

About the role

Rugby World Cup Australia is looking for a Workforce Coordinator to support the delivery of the Men's Rugby World Cup 2027. The role is based in the Sydney CBD and reports to the Workforce & Uniforms Manager. It covers planning, coordination, communications, uniform distribution, training and tournament-time activities, and involves collaboration with a wide range of stakeholders. The closing date for applications is 5 November 2026.

Key responsibilities

• Coordinate end-to-end workforce operations, including onboarding, training, scheduling, rostering, workforce tracking and tournament-time delivery.
• Manage workforce communications such as inbox management, stakeholder engagement, staff queries, issue resolution and workforce newsletters.
• Develop and maintain workforce documentation, training resources, policies, procedures and staff handbooks.
• Maintain accurate workforce records in the Tournament Management System, generate reports and validate data across sources.
• Support logistics such as accommodation and transport coordination, uniform distribution, deployment planning and workforce mobilisation.
• Collaborate with World Rugby workforce teams and functional area leaders on workforce planning and operational readiness.

Required profile

• Minimum 1-2 years' experience in a similar administration, customer service or human resources role; events, workforce or sporting experience is ideal.
• Strong written and verbal communication and organisational skills, with attention to detail.
• Able to work independently, manage competing priorities and handle fast-paced work.
• Willingness to travel and to work evenings and weekends as required.
• Must be able to obtain unlimited working rights in Australia.

Required skills

• Microsoft Office, particularly Excel and PowerPoint
• Use of databases and ability to analyse and report on data
• Ability to learn workforce platforms quickly

What we offer

• Fixed-term contract from February 2027 to November 2027.
• Hybrid work: four days per week in the office (Monday to Thursday), becoming full-time in the office as tournament delivery approaches.
• Weekly fresh fruit, wellbeing initiatives and Lunch & Learn sessions.
• On-site showers, towels and hair tools.
• Regular team events and weekly catch-ups.

To apply, submit a CV of maximum 3 pages through the application link; only shortlisted candidates will be invited to a two-stage interview in the Sydney office. Unsolicited CVs from recruitment agencies are not accepted.