Wine & Hospitality Specialist

About the role

Based at Domaine Chandon Australia’s modern facilities in the Yarra Valley, the Wine and Hospitality Specialist supports daily operations of the Cellar Door, delivering premium guest experiences during daytime hours.

Key responsibilities

• Provide warm, knowledgeable, and polished service to guests, upholding CHANDON’s brand standards.
• Conduct structured wine tastings and share confident product knowledge of CHANDON’s sparkling wines and winemaking approach.
• Identify guest needs and support wine, retail, and club conversion opportunities in a service‑led manner.
• Maintain high standards of presentation, cleanliness, safety, and organisation across guest‑facing and back‑of‑house areas.

Required profile

• Previous experience in hospitality, cellar door, wine tourism, retail or premium guest service, preferably with wine tastings.
• Genuine interest in wine and ability to share product knowledge engagingly.
• Comfortable working in a busy cellar door environment, balancing guest experience, sales, and operational priorities.
• Practical, hands‑on approach with strong attention to detail in presentation, seating, reservations, and end‑of‑day processes.
• Availability for a rotating roster, including weekends; weekday availability desirable.

What we offer

• Competitive hourly pay rate with applicable loadings.
• Comprehensive induction and safety training.
• Generous employee discounts on retail purchases.
• Health and wellbeing subsidy.
• Friendly, dedicated, and professional team environment.