Veterinary Receptionist

About the role

Broome Veterinary Hospital is seeking a Veterinary Receptionist to provide customer service and administrative support to its veterinary practice. Past experience in a veterinary clinic is not necessary, as training on products and basic advice is provided, and veterinary nurses are always available to support the role. The position is described as permanent, with the option to work part-time or full-time.

Key responsibilities

• Greet and welcome clients and their pets warmly and professionally
• Schedule and coordinate client appointments
• Handle client inquiries and bookings by phone, email or in person
• Maintain accurate patient records and client files
• Assist with payment processing and manage the clinic's financial transactions
• Carry out general administrative duties to keep the practice running smoothly

Required profile

• Previous experience in a customer service or administrative role
• Strong communication and interpersonal skills, able to build positive relationships with clients
• Excellent organisational and time management skills with attention to detail
• A love of animals and comfort around them

Required skills

• Basic understanding of computers and office software
• Microsoft Office products (application asked)
• Point of sale (POS) software (application asked)

To apply, candidates send a cover letter and resume through the employer's online application form, which also asks about weekly availability, years of experience, right to work in Australia and relevant experience.