Transportation Specialist – Transportation Operations Management

About the role

Join Amazon Transportation Services at the Mulgrave Delivery Station to coordinate trailer moves, oversee yard activities, and support the transportation network. This full‑time position works primarily night shifts, Monday to Friday.

Key responsibilities

• Create and distribute daily End of Shift reports covering inbound and outbound loads, late arrivals and actions.
• Communicate delay reasons to the Outbound dock team and Network Operations Center.
• Lead yard safety, manage incident investigations and review LQ360 defects.
• Coordinate with carriers on escalations, pickup/delivery issues and weather disruptions.
• Develop daily load plans and communicate changes to internal and external stakeholders.
• Monitor operations with Delivery Station teams and carriers to ensure timely trailer movements.
• Consolidate data for daily, weekly and monthly reports to identify integrity issues and patterns.

Required profile

• Flexible schedule including nights, weekends and holidays, 38+ hours per week.
• Experience in warehouse, logistics, transportation or distribution operations.
• Ability to lift up to 23 kg and stand/walk for up to 12‑hour shifts, performing frequent physical tasks.

Required skills

• Familiarity with yard management systems such as SSP (Sortation Platform), FMC (Freight Management Console) and YMS (Yard Management System).
• Experience coordinating with multiple external partners or stakeholders.
• Ability to analyse operational data and generate performance reports.