Trade Counter Assistant - Kelmscott

About the role

Reece, Australia's leading supplier of plumbing and bathroom products, is hiring a Trade Counter Assistant for its Kelmscott branch. As part of the Trade Counter team, you will help plumbers and other tradespeople access the products they need for building and renovation projects and carry out other tasks that keep the branch running smoothly.

Key responsibilities

• Provide customer service and product information
• Provide quotes in person and by phone
• Pick orders, pack them and handle stock control
• Keep the branch tidy and safe
• Occasionally deliver to customers using a company vehicle

Required profile

• Previous experience in retail sales or customer service, enjoying helping customers in person and by phone
• Ability to pick orders, maintain shop floor displays and ensure information is accurate
• Clean, valid driver's licence and willingness to work various shifts, including weekends
• Interest in developing a career locally, within the network or at head office

Required skills

• Tech-savvy and willing to learn new systems
• Customer service and order picking

What we offer

• Performance-based bonuses
• Flexible shifts and paid annual leave
• Continuous learning and development programs
• Renovation discounts and the Reece Boost cashback and discount program
• Paid parental leave

Applications are followed by a brief, relaxed chat interview of about 15-20 minutes with five questions, completed within 24 hours.