Automotive Parts Interpreter - NAPA Kelmscott

About the role

NAPA Kelmscott is looking for a full-time Automotive Parts Interpreter. Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, using their automotive and mechanical knowledge to help customers with product information and advice, solve problems and use sales techniques. The role is the first point of contact for customers, in person and by phone.

Key responsibilities

• Interpret parts and process customer orders
• Dispatch products and parts efficiently
• Promote specials and arrange buy-ins
• Process customer credits
• Receive, dispatch and put away stock, including lifting, bending and climbing
• Serve as the first point of contact for customers
• Contribute to a culture of safety

Required profile

• Technical parts knowledge and a passion for exceptional customer experiences
• Ability to share knowledge clearly so customers understand it
• Innovative, collaborative and solution-focused approach
• Sound computer skills
• Comfortable in a fast-paced, dynamic environment within a high-performing team
• Always conscious of workplace safety

What we offer

• Competitive salary plus incentives for outstanding performance
• Monday to Friday schedule with weekends off
• Tailored career opportunities linked to a personal development plan
• Company-funded professional uniform
• Team member discounts across NAPA, Repco and AMX
• Parental leave top-up allowance and paid volunteer leave