Test Manager - Insurance Transformation

About the role

EY Technology Consulting is hiring a Test Manager for a senior, customer-facing role leading quality engineering across a major insurance transformation. You will shape and evolve testing strategy across functional and automation streams, coordinate complex delivery teams and engage with senior client stakeholders. The role is based in Melbourne or Sydney and is hybrid, with about 10 days in the office each month.

Key responsibilities

• Define and evolve test strategies and plans supporting agile delivery, functional testing and automation-first principles.
• Lead functional, regression, integration and automation testing across multiple systems and environments.
• Oversee the end-to-end testing lifecycle across Guidewire PolicyCenter, BillingCenter, ClaimCenter and connected digital platforms, covering test governance, defect management and delivery quality.
• Manage defect triage and resolution, and keep quality, risks and progress visible to internal and external stakeholders.
• Create and maintain test plans, obtain approvals and manage testing changes.
• Coordinate delivery teams, architects, developers and business stakeholders, and run User Acceptance Testing with business stakeholders.
• Design and evolve automation frameworks, reusable components and libraries, and conduct proof-of-concepts and tool evaluation.
• Lead and mentor team members and engage directly with senior client stakeholders.

Required profile

• Demonstrated experience leading testing in complex insurance transformation environments.
• Extensive Guidewire implementation capability across PolicyCenter, BillingCenter, ClaimCenter and digital-platform integration.
• Strong stakeholder management with customers, development teams, architects and senior client leaders.
• Ability to interpret functional specifications and turn them into test cases, and to lead geographically distributed teams.

Required skills

• Functional and automation testing, regression testing, defect management, integration testing and UAT.
• Waterfall and Agile/Scrum delivery methodologies.
• Automation framework architecture, development and enhancement.
• Nice to have: motor claims insurance knowledge, QA strategy and automation ROI communication, proof-of-concept and tool-selection experience, and mentoring experience.

What we offer

• Career development and flexible work arrangements.
• A benefits package including a yearly wellness incentive, an extra eight weeks of flex leave and up to 26 weeks of gender-neutral paid parental leave.
• Competitive salary open to negotiation depending on skills and experience.