Territory Sales Manager - Companion Animal

About the role

A 2-year fixed-term, field-based Territory Sales Manager role based in Sydney, covering the Sydney, South NSW and VIC territories. The role drives sales growth, merchandising excellence and retail execution across the companion animal portfolio, working with retail store teams, regional retail management and key customer stakeholders. It reports to the Strategic Account and Sales Manager.

Key responsibilities

• Sales and territory management: achieve sales targets, develop and run territory plans, monitor performance, review competitors and recommend actions to grow market share.
• Retail execution and merchandising: run national and customer-specific promotions, ensure merchandising standards and point-of-sale materials are applied, visit stores regularly, support new product launches and seasonal campaigns.
• Customer relationship management: build relationships with store managers and retail teams, deliver product training, support enquiries and issue resolution.
• Technical support and product education: use the technical services team, train customers on accurate messaging and keep up-to-date on competitor products and animal health issues.
• CRM, reporting and compliance: record customer interactions, handle complaints, pricing queries and compliance issues, and report competitor activity to the manager.
• Collaboration: work with the Strategic Account and Sales Manager, marketing, technical and customer effectiveness teams, and share best practices.

Required profile

• Demonstrated success in sales, retail, account management or a customer-facing role.
• Experience in retail, FMCG, pharmacy, animal health or consumer products preferred.
• Tertiary business or science degree preferred.
• Strong relationship-building, communication and presentation skills, and ability to influence customers at store level.
• Self-motivated, able to work independently and collaborate with wider teams.

Required skills

• CRM and reporting skills
• Intermediate Microsoft Office
• Sales forecasting, pipeline management and territory management

What we offer

• Competitive remuneration, performance-related bonus and recognition programmes
• Tools of trade such as car, laptop and iPad
• Ongoing coaching, training and clear progression pathways