Team Lead – Managed Security Operations

About the role

We are seeking a hands‑on Team Lead for our Managed Security Operations Centre. You will lead a small team of Security Analysts, combine technical expertise with coaching, and ensure high‑quality delivery of incident response, detection and day‑to‑day security operations for a portfolio of customers.

Key responsibilities

• Lead, coach and develop Security Analysts, providing regular feedback and career guidance.
• Act as senior technical escalation point for complex investigations and high‑severity incidents.
• Oversee day‑to‑day delivery of managed security services, ensuring accurate reporting and service commitments.
• Coordinate work, manage rostering and participate in on‑call rotation for out‑of‑hours operations.
• Support investigation and containment of security incidents, escalating to dedicated IR/DFIR when needed.
• Contribute to detection logic development, tuning and maintenance, reducing false positives.
• Assist onboarding of new customers, technologies and security capabilities.
• Build strong relationships with customers and internal teams, translating technical findings into business outcomes.

Required profile

• Strong experience in a SOC, Managed Security Service Provider, MDR or complex enterprise security environment.
• Proven ability to investigate incidents using SIEM, EDR/XDR and other telemetry.
• Experience interpreting raw security logs and cloud telemetry (AWS CloudTrail, GuardDuty, Azure/Entra).
• Demonstrated mentoring or coaching of Security Analysts; formal people‑management experience is a plus.
• Excellent communication skills for both technical and non‑technical audiences.
• Australian citizenship and ability to obtain an Australian Government Security Clearance.

Required skills

• SIEM platforms
• EDR/XDR tools
• AWS CloudTrail and GuardDuty
• Azure/Entra security logs
• Detection logic development and tuning
• Incident triage, investigation, containment and escalation

What we offer

• 18 weeks paid parental leave
• Long & short‑term career break opportunities
• Structured career development program
• Local and international career opportunities
• Flexible work arrangements and family‑inclusive policies
• Diversity & inclusion commitments and awards