Team Administrator – Sales & Service Support

About the role

We are seeking a Team Administrator to join a global technology distributor operating in the IT, broadcast and events space. Based in Rosebery, Sydney, you will be the primary point of contact for ANZ customers and internal suppliers, ensuring smooth processing of sales orders, RMAs and system data.

Key responsibilities

• Provide high‑level sales service to maintain customer satisfaction.
• Respond promptly to vendor and customer inquiries.
• Process purchase orders, RMA and spare‑parts requests.
• Generate and manage upstream orders with global HQ and third‑party suppliers.
• Maintain product portfolio knowledge, inventory SKUs and service details.
• Ensure data quality in the ERP system (MYOB).
• Support additional operational tasks as needed.

Required profile

• Experience in an administrative or sales‑support role within IT, broadcast, events or technology distribution.
• Familiarity with CRM systems (Salesforce preferred) and ERP/accounting software (MYOB).
• Understanding of sales principles and customer service practices.
• Strong communication and interpersonal abilities.
• High attention to detail and a genuine customer‑service focus.

Required skills

• Salesforce
• MYOB

What we offer

• Salary $80k+ plus superannuation and flexible bonus.
• Hybrid work model with on‑site parking.
• Full‑time permanent role, part‑time considered.