Supply Chain Coordinator

About the role

A new position in the supply chain team of an Australian food ingredients importer, reporting to the Supply Chain Manager and working closely with the Procurement Coordinator. The company imports about 70% of its product from the US, Europe and New Zealand, with 80 to 90 containers arriving each month, and runs a logistics network of 22 third-party warehouses across Australia and New Zealand, chilled storage partners and more than a dozen transport carriers. The role oversees the international supply chain from purchase order through to delivery and keeps the 3PL network performing to its service levels.

Key responsibilities

• Manage purchase orders with international suppliers, from order confirmation and shipping documents through to receipt
• Track live container movements, resolve freight exceptions daily and keep internal teams updated on arrivals and delays
• Manage day-to-day relationships and SLA performance with warehouse and transport partners
• Act as escalation point for 3PL and delivery issues raised by customer service and resolve them before affecting customers
• Coordinate stocktake reconciliations and keep purchase order and inventory records accurate
• Prepare monthly reports on freight, warehousing and stock accuracy, and check logistics invoices against agreed rates
• Flag supply shortages and risks, and look for ways to improve 3PL partnerships and support process automation

Required profile

• Around three to five years' experience in supply chain, logistics, 3PL coordination, account management or customer service
• Experience working with 3PL providers, warehouses or freight partners
• Strong attention to detail, solid Excel skills and openness to new technology
• Resilient, self-motivated and able to build strong working relationships
• Food or FMCG supply chain experience is a bonus; candidates from other industries are encouraged to apply

Required skills

• Microsoft Dynamics 365, CRM tools and Excel
• 3PL tracking systems and AI tools
• Import or shipping documentation experience is helpful

What we offer

• Salary of $90,000 to $100,000 per annum, permanent role
• Inner Brisbane office with onsite parking, a short walk from a train station, and two days of home working per week
• Occasional interstate travel
• Annual wellness allowance, weekly CrossFit classes, stocked drinks fridge, fresh fruit and snacks, and quarterly culture days