Store Support Manager - Coles Supermarkets, Townsville

About the role

Coles is looking for a Store Support Manager in Townsville, Queensland. Reporting to the Store Manager, you will support all operational and people aspects of the store, helping keep it exceptionally presented, welcoming and engaging for customers, team members and the community. It is an opportunity to take retail leadership experience to the next level.

Key responsibilities

• Coach, lead and develop a large team of 100+ people
• Help the Store Manager meet or exceed key commercial targets
• Keep things simple and inspire customers by ensuring visual merchandising, safety, compliance and auditing standards are met
• Be customer focused and continuously seek to better understand diverse customers
• Drive a one-team culture that puts team members' health, safety and wellbeing first

Required profile

• Ability to coach, lead and develop a large team (100+)
• Proven experience working in a fast-paced, complex environment

What we offer

• 5% discount all year round on supermarket and liquor purchases, with additional double-discount periods and member-only deals
• Digital recognition platform with points redeemable for gifts and electronic gift cards
• Career development programs and job-specific training
• Access to novated car leases for eligible team members
• Team member share plan allowing salary sacrifice deductions to buy Coles Group shares
• Paid parental leave for permanent team members