Store Manager - Water & Irrigation Retail

About the role

A well-established water and irrigation business backed by a national network is looking for an experienced Store Manager to lead the day-to-day operations and performance of its Townsville store. The store serves retail and trade customers with practical solutions for irrigation, pumps and water management, combining customer service with technical advice. The role is hands-on and suits someone who enjoys working with people and customers.

Key responsibilities

• Lead, coach and roster the retail team to meet store targets
• Achieve monthly sales and profit budgets
• Build strong relationships with trade customers, suppliers and subcontractors
• Advise customers on irrigation, pump and water solutions, including diagnosing issues
• Manage stock, purchasing, store presentation and OH&S compliance

Required profile

• Ideally 3-5 years' retail management experience
• Certificate III in Irrigation (or equivalent)
• Strong pump and irrigation knowledge, including diagnosing issues
• Customer-focused leadership style, balancing operational performance with technical support
• Flexible to work some weekends and travel occasionally
• Desirable: background in irrigation, plumbing or water management retail, or commercial/agricultural experience

Required skills

• Current Class C driver's licence
• Pump and irrigation troubleshooting

What we offer

• Salary of $120k-$140k per year plus superannuation, negotiable based on experience
• Genuine ownership of a successful store with autonomy to drive its growth
• Strong industry connections with trade customers, suppliers and partners
• Opportunity to mentor your team and build a high-performing culture
• Career development through training across the wider Think Water network
• Stability and support from an established water and irrigation business