Store Manager – Mermaid Beach

About the role

The Store Manager will lead the Mermaid Beach store, ensuring effective operations, budget achievement, and a customer‑centric culture. Reporting to the State Sales Manager, you will inspire the team to meet sales targets and deliver exceptional sleep‑health solutions.

Key responsibilities

• Lead, motivate and develop the team to achieve commercial targets and deliver outstanding customer service.
• Build relationships with sleep physicians, general physicians, sleep laboratories and allied health professionals to drive business.
• Manage staffing, rosters and leave applications to maintain optimal store coverage.
• Recruit, onboard and mentor staff as needed.
• Oversee stock control, ordering, transfers and merchandising.
• Collaborate with multi‑function teams and other store managers.

Required profile

• Proven success in retail management.
• Ability to recruit, motivate and lead a team through change.
• Sales‑focused, goal‑driven with strong interpersonal and communication skills.
• Passion for creating a fantastic customer experience.
• Knowledge of local market practices and procedures.

What we offer

• Training and development for the right attitude.
• Monthly and quarterly sales bonuses.
• Employee benefits including ESPP, EAP, 20 weeks paid parental leave, volunteer and carer leave.
• Onboarding pack for new hires.