Store Manager – Canberra Outlet

About the role

As the Store Manager at Platypus Shoes Canberra Outlet you will lead a team of passionate casual team members and an Assistant Store Manager. Your primary mission is to drive sales, coach and inspire your team, and deliver an outstanding customer experience in a high‑profile retail environment.

Key responsibilities

• Drive overall store performance by achieving sales targets, KPIs and maintaining visual merchandising standards.
• Lead and motivate the team to deliver outstanding results in sales and customer service.
• Monitor daily, weekly and monthly sales, celebrate wins and identify areas for improvement.
• Manage rosters and wage costs in line with company targets and operational needs.
• Coach and develop team members, ensuring ongoing training, high morale and succession planning.
• Oversee stock levels, store presentation and operational excellence.
• Ensure adherence to OH&S standards and legislation.

Required profile

• Demonstrated experience as a Store Manager or Assistant Store Manager in a high‑volume retail environment.
• Strong leadership qualities with a results‑focused and proactive mindset.
• Excellent communication and team development skills.
• Proven ability to drive sales and manage store performance.

Required skills

• Experience with stock management, operations and visual merchandising.
• Passion for delivering an exceptional customer experience.

What we offer

• Work‑Life Balance: Tuesday to Saturday roster with two consecutive days off.
• Career Growth: Extensive training and development programs.
• Employee Perks: Discounted gym memberships, health insurance and 40% off across all Accent Group brands.
• Supportive Culture: Vibrant, fun and inclusive team environment with regular events and leadership conferences.