Specialist Technician – Systems Engineer (Education IT Support)

About the role

Bytewize is looking for highly experienced Systems Engineers / Specialist Technicians to provide technical support to Victorian schools through the Technical Support to Schools Program (TSSP). This senior‑level position involves managing ICT infrastructure, supporting staff and students, and delivering professional development in a fast‑paced education environment.

Key responsibilities

• Manage and maintain ICT infrastructure across Department of Education schools.
• Administer Windows and Linux server environments and Hyper‑V virtualisation.
• Provide cloud service administration for Google Workspace and Microsoft 365.
• Deploy and manage Mobile Device Management (MDM) solutions.
• Configure and support Cisco and HP enterprise networking, including wireless controllers and access points.
• Plan, deploy and support 1:1 and BYOD device programmes, including SOE and image deployment.
• Deliver ICT professional development and training to school staff.

Required profile

• Minimum 5 years of senior‑level IT support experience.
• Previous experience in the TSSP program, education sector, or equivalent corporate IT support.
• Ability to work independently and as part of a team.
• Strong problem‑solving, communication and organisational skills.
• Eligibility to work in Australia, a current driver’s licence and willingness to undergo police/background checks.

Required skills

• Hyper‑V virtualisation administration
• Windows Server administration
• Linux Server administration
• Google Workspace administration
• Microsoft 365 administration
• Mobile Device Management (MDM) deployment
• Cisco switching and HP switching
• Cisco wireless controllers and access points
• Standard Operating Environment (SOE) and image deployment
• Desktop and notebook fleet support
• BYOD device planning and management

What we offer

• Salary range $90,000 – $110,000 (pro‑rata) with top rates based on experience.
• Flexible employment options: contract, permanent or part‑time/full‑time.
• Performance‑based salary reviews and salary packaging options.