Shipping Team Lead

About the role

The Shipping Team Lead is responsible for overseeing international freight movements, ensuring compliance, visibility, and service quality. This role manages documentation, customs clearance, and operational risks while leading a dedicated shipping team.

Key responsibilities

• Oversee execution of international shipments, manage documentation, customs clearance and regulatory obligations.
• Handle shipment exceptions, delays and operational risks, providing timely communication and resolution.
• Manage relationships with freight forwarders, carriers, customs brokers and logistics providers, monitoring performance against KPIs and contracts.
• Own shipping performance reporting, analyse trends, and recommend improvements for cost, service and efficiency.
• Drive cost management, validate freight charges, minimise detention and demurrage, and optimise container utilisation.

Required profile

• Proven leadership experience in shipping or logistics, with ability to develop and align a team to business priorities.
• Strong analytical skills to monitor performance metrics, identify risks and propose actionable improvements.
• Excellent stakeholder management skills to collaborate with external logistics partners and internal teams.
• Commitment to safety, adhering to HSE standards and promoting a culture of accountability.