Service Repair Business Development Manager

About the role

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is hiring a Service Repair Business Development Manager. The role focuses on boosting sales and market share by acquiring and converting new customers and retaining existing ones. You will identify and scope opportunities for OEM and general HVAC projects, give direct solutions to end customers and support local business units with sales support, new market strategies, product offerings and technical assistance.

Key responsibilities

• Identify and evaluate new business opportunities to expand the customer base and service offerings.
• Collaborate with local operations teams to qualify leads and develop opportunities.
• Build relationships with new and existing customers and key industry stakeholders.
• Provide solution sales, including SR packages and system upgrades.
• Work with regional service teams and other departments to pursue new business across all verticals.
• Assist in developing marketing plans for new and existing products.
• Prepare and deliver presentations to prospective customers.
• Support strategic plans to achieve new business targets and prepare regular reports on new business development, opportunities and targets.

Required profile

• HVAC trade qualification(s) and a minimum of 5-10 years of HVAC industry experience.
• Demonstrated expertise in aftermarket parts/repair sales with a track record of success.
• Proven ability to identify opportunities for proactive selling of preventative repair and upgrade packages.
• Strong written, verbal and presentation skills, and excellent sales and negotiation skills.
• Ability to cross-sell and upsell within an existing customer base.
• Self-motivated, comfortable in a team-oriented environment, with good time management and multitasking.

Required skills

• Proficiency with Microsoft-based computer software in a technical environment.