Senior Review Officer – Flexible

About the role

Join a purpose‑driven regulator as a Senior Review Officer, where your judgment shapes fair outcomes across building, licensing and insurance matters. You will independently manage a diverse caseload, applying legislation and evidence to deliver clear, well‑reasoned decisions that protect the community.

Key responsibilities

• Review and reassess complex administrative decisions, ensuring consistency and fairness.
• Interpret relevant legislation and apply it to varied case scenarios.
• Engage with internal teams and external stakeholders to gather information and communicate decisions.
• Maintain end‑to‑end ownership of a caseload, from investigation through to final outcome.
• Contribute to continuous improvement by sharing insights and feedback across the organisation.

Required profile

• Strong regulatory or legal background with sound decision‑making judgement.
• Collaborative and positive attitude, thriving in a team‑oriented environment.
• Ability to adapt quickly, manage shifting priorities and incorporate feedback.
• Client‑focused mindset with a commitment to delivering high‑quality outcomes.

Required skills

What we offer

• Purpose‑driven workplace where your work has a tangible community impact.
• Opportunities for professional growth and development.
• Supportive, high‑performing team culture that values integrity and learning.