Senior Manager Regulatory Engagement, RBS Compliance

About the role

The Senior Manager Regulatory Engagement is a key role in the Retail Banking Services (RBS) Compliance team, which sits within the Group Compliance function of CommBank. Reporting to the Executive Manager of Regulatory Engagement, the role works closely with the business and regulators in the retail banking environment. The team also includes an Advisory team and a Framework and Assurance team.

Key responsibilities

• Support the development and execution of RBS's regulatory engagement strategy, including proactive engagement, regulatory intelligence and strategic advice to senior management on emerging themes, expectations and risks.
• Lead and support complex regulatory engagements with ASIC, AFCA, AFSA, BCCC, ACCC and other bodies, from interpretation through to submission and closure.
• Coordinate cross-functional responses across RBS, other Business Units and Group functions, obtaining information, senior management validation and approvals within regulatory timeframes.
• Review, challenge and validate documents, data and stakeholder input so submissions are accurate, balanced, evidence-based and consistent with the Group Regulatory Engagement Standard.
• Provide practical regulatory compliance advice, including remediation and business solutions in customers' interests.
• Prepare regulator correspondence, executive briefings, committee papers and engagement packs, and support cross-team forums.
• Identify and escalate emerging conduct, compliance and regulatory risks, and independently manage multiple sensitive matters under tight deadlines.
• Draft compliance input for Risk and Compliance Committees and contribute to efficient Compliance operations and continuous improvement.

Required profile

• Regulatory engagement, regulatory affairs, compliance or risk management experience, preferably in banking, financial services or another highly regulated environment.
• Strong understanding of Australian financial services regulation and experience preparing submissions and briefing materials for regulators and senior executives.
• Astute risk management capability, accountability for outcomes and the ability to make sound decisions quickly.
• Role model for the CBA values: Care, Courage and Commitment.

Required skills

• Excellent stakeholder management, influencing and negotiation skills, able to coordinate outcomes and provide constructive challenge across Legal, Risk, Compliance, Product and operational teams.
• Advanced written and verbal communication, synthesising complex information and applying sound regulatory judgement.
• Strong project management, prioritisation and attention to detail, managing multiple sensitive matters and competing deadlines.