Senior Financial Capability Practitioner

About the role

Anglicare Sydney is looking for a Senior Financial Capability Practitioner for its Mt Druitt office. Reporting to the Financial Wellbeing Practice Lead, you will give specialist guidance and support to Financial Capability Caseworkers across the FinWell service, helping them build confidence and capability. The role combines practice leadership, coaching and quality improvement with a small direct client caseload, and requires travel across sites and community locations.

Key responsibilities

• Provide specialist practice leadership, advice and guidance to caseworkers and operational leaders.
• Coach and develop practitioners through onboarding, case consultation, reflective practice, feedback, workshops and targeted training.
• Undertake file reviews, practice audits and quality activities, identifying trends, risks and opportunities.
• Support the implementation and continuous improvement of Financial Capability practice models, standards, tools and resources.
• Maintain a small client caseload, delivering client-led, strengths-based, trauma-informed casework.
• Work with other Practice and Quality Leaders and support integrated pathways across Financial Counselling, NILS, Low-Cost Groceries and other services.

Required profile

• Degree in Social Work, Community Services or a related discipline, or a diploma/qualification with substantial relevant experience.
• At least 2+ years of proficient experience in Financial Capability or financial wellbeing work, or community services focused on financial hardship.
• At least 4+ years of client-led casework, including assessment, case planning, coaching, monitoring and review.
• Experience coaching staff, facilitating training and workshops, and service quality assurance.
• Financial Literacy Education certification.
• Current NSW driver's licence and a valid Working with Children Check.

Required skills

• Experience using client databases, CRM systems and Microsoft Office.
• Ability to review practice information, identify themes and recommend improvements.

What we offer

• Flexible work options.
• Salary packaging: up to $15,900 of income tax-free and up to $2,650 for accommodation, meals and entertainment.
• Ongoing professional development and leadership training.
• Discounts to over 400 retailers, an Employee Assistance Program and a Fitness Passport.