Family Support Practitioner (Part-Time)

About the role

Relationships Australia Queensland is seeking a committed and compassionate Family Support Practitioner to deliver early intervention support to parents, caregivers, children and the wider community in its Townsville venue, on a part-time basis of 4 days per week. The role supports family wellbeing through therapeutic interventions, group programs, education sessions, brief counselling and referral pathways, working with families facing abuse, neglect and family vulnerability. Some outreach work may be required depending on regional and program needs.

Key responsibilities

• Develop and deliver group programs and education sessions using evidence-based frameworks in child development, adult learning and community capacity building.
• Provide brief intervention counselling to parents, carers, children and families using appropriate therapeutic approaches.
• Use knowledge of child protection issues to deliver early-intervention strategies that promote safety and wellbeing.
• Build partnerships with government and community agencies to strengthen support networks for families.
• Conduct client intake, assessment, risk screening and referrals to link clients to the right services.
• Meet program targets for caseload and client sessions.
• Maintain confidentiality and duty of care, including responding to risks related to family violence, child safety and wellbeing.
• Keep accurate client files, case notes and records in line with organisational policy.

Required profile

• Tertiary qualifications in social or behavioural sciences, or relevant experience.
• Experience supporting clients from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, people with disability and people of diverse genders and identities.
• Strong knowledge of child protection legislation and frameworks.
• Understanding of child and adult education models and community development principles.

What we offer

• Salary starting from $91,000 plus superannuation (pro rata for part-time), negotiable depending on qualifications and experience.
• Salary packaging of up to $15,900 per year.
• Three extra paid leave days over Christmas, annual leave loading and up to 2 weeks of paid study leave each year.
• Paid parental leave, medical insurance discounts and free access to an Employee Assistance Program.

To apply, send a resume and a brief cover letter outlining your experience; applications close on 1 November 2026.