Senior Coordinator - NDIS Supports

About the role

HomePlace, based in Woodville, South Australia, supports people who live independently in their own homes, including people with intellectual disability. It is seeking a Senior Coordinator for a permanent full-time position. The role oversees the delivery of safe, high-quality and person-centred supports so that participants can achieve their goals and live meaningful lives.

Key responsibilities

• Lead the design, implementation and review of individualised support arrangements, ensuring participants are involved in decisions about their lives and supports
• Monitor participant outcomes, quality of life indicators and service quality, and keep support plans, service agreements and arrangements relevant and financially sustainable
• Coach and develop Senior Support Workers, promote evidence-informed practice and drive continuous improvement
• Handle recruitment, performance management, mentoring, succession planning, staff wellbeing and employee relations
• Oversight of participant support arrangements, resource allocation, risk management, incident management and compliance with NDIS Practice Standards
• Monitor participant funding use, manage budget performance across services and partner with finance and workforce teams
• Build relationships with participants, families, guardians, advocates, Support Coordinators, allied health professionals and the wider community
• Contribute to strategic initiatives, policy and procedure reviews, research and business planning

Required profile

• Degree in Human Services, Disability, Community Services, Social Work, Health or a related discipline, or significant leadership experience in disability and community services
• At least three years of experience leading disability, community or human services
• Experience managing Supported Independent Living or comparable services, leading teams and managing complex participant support arrangements
• Experience in quality, safeguarding and risk management, and in leading organisational improvement initiatives
• Experience managing budgets, workforce resources and operational performance
• NDIS Worker Screening Check, Working with Children Check, current First Aid and CPR certification, current driver's licence, completion of mandatory NDIS learning modules and three TGA-approved COVID vaccination doses

Required skills

• Excellent verbal and written communication and relationship-building with diverse stakeholders
• Strong organisational and planning skills

The advertised rate is $56.91 per hour plus salary packaging. Applications must be submitted online through the employer's application form with a CV and cover letter combined into one document.