Senior Business Analyst (UKG System SME)

About the role

The Enterprise Rostering and Timesheets Project is implementing UKG Pro Workforce Management as a single enterprise-wide solution for rostering, timesheets and leave management, replacing RRAp, Oracle timesheets, HR Assist functionality and local rostering tools. The Senior Business Analyst leads complex analysis across business processes, requirements, data and solution design, working with operational stakeholders, subject matter experts, UKG specialists, technical teams and implementation partners. The position is a full-time, fixed-term 12-month role based in Melbourne (CBD and inner metro suburbs).

Key responsibilities

• Contribute to defining, analysing, validating and managing business, functional and process requirements for rostering, timesheets and leave.
• Map current and future-state processes and turn business needs into solution requirements, functional specifications, business rules, acceptance criteria and implementation outcomes.
• Analyse workforce practices, system dependencies, interfaces, data and reporting requirements, identifying gaps, risks, duplication and improvement opportunities.
• Plan and run workshops with police, roster writers, managers, subject matter experts, technical teams and vendors to confirm requirements and resolve design issues.
• Maintain traceability between requirements, solution design, configuration, testing and business acceptance.
• Work with UKG functional specialists and architecture, integration, data, testing, change and implementation teams.
• Support test scenarios, defect analysis, business readiness, deployment planning, transition and knowledge transfer.
• Prepare reports, briefings, recommendations and governance material.

Required profile

• Proven experience as a UKG Pro WFM specialist, subject matter expert, functional consultant or equivalent on UKG Pro Workforce Management or Kronos implementation projects.
• Ability to lead requirements elicitation, validation and traceability, process analysis and solution design across multiple business areas and stakeholder groups.
• Experience turning business, operational, industrial or workforce management requirements into UKG Pro WFM design, configuration and testing outcomes.
• Strong stakeholder engagement and facilitation skills, including leading workshops and communicating with operational, technical and senior stakeholders.

Required skills

• UKG Pro Workforce Management (WFM)
• Kronos
• Requirements analysis, process mapping and solution design

Applicants must be Australian citizens to obtain and maintain a National Security Clearance and pass pre-employment checks. Applications close 12 November 2026 and must be submitted through the Victorian Government careers website.