Software Implementation Expert (Hybrid)

About the role

Quorum Software, a rapidly growing company and industry leader in oil and gas transformation, is hiring a Software Implementation Expert in Brisbane on a hybrid basis. The Expert designs and executes the implementation of solutions across a portfolio of clients and supports previously implemented solutions, acting as the technical face of the organisation and trusted advisor to clients. The role combines hands-on project delivery with programme strategy and relationship building, and involves domestic and international travel.

Key responsibilities

• Lead a team of consultants across assigned engagements, directing work and ensuring quality and consistency of deliverables.
• Work with the Project Manager to keep projects on schedule and budget, communicating progress and escalating issues.
• Perform software implementations at leading energy companies, delivering projects hands-on.
• Support clients through the go-live process and promote solution adoption.
• Communicate project deliverables, manage stakeholder expectations and present to sponsors.
• Solve challenging technical support questions related to the solution suite.
• Work across internal departments such as product development, solutions architects, quality assurance, sales and marketing.
• Provide solution training to clients and employees.
• Mentor junior team members on technical delivery, client engagement and professional growth.
• Partner with Sales on pre-sales activities such as scoping, demonstrations and proposals.
• Contribute to the delivery methodology, best practices and internal knowledge base.

Required profile

• University degree, preferably in a technical or business discipline such as Engineering or Computer Science.
• Proven history of successfully implementing or using business-oriented IT/software solutions within the Energy industry.
• Able to move quickly between hands-on project delivery and high-level relationship building and programme strategy.