Salesforce Solutions Consultant

About the role

An Australian-owned and run client is seeking a hands-on Salesforce Solutions Consultant to own client solutions from discovery through go-live. This is a client-facing consulting and delivery role combining business consulting, solution design and hands-on Salesforce delivery. You will lead client conversations, challenge requirements, recommend practical and scalable Salesforce solutions, and stay hands-on through configuration, testing and deployment, working across SOW-based engagements.

Key responsibilities

• Lead client discovery sessions, challenge assumptions and turn business requirements into practical Salesforce solutions
• Advise clients on solution options, trade-offs and recommended approaches, communicating clearly with senior stakeholders
• Build flows, automation, objects, fields, security, reports, dashboards and page layouts, and translate requirements into user stories and process flows
• Support data migration, integrations, testing, UAT, training and go-live
• Partner with developers and architects on custom development and complex integrations
• Manage priorities and deliverables across multiple client projects and identify risks early

Required profile

• 5+ years of Salesforce experience, including hands-on configuration and solution design
• 3+ years in Salesforce consulting or another client-facing implementation environment strongly preferred
• Demonstrated experience leading discovery and delivering solutions
• Experience supporting implementations through the full delivery lifecycle
• Strong client communication, facilitation and presentation skills; able to work independently and manage competing priorities
• Currently living and working in Australia

Required skills

• Strong knowledge of Sales Cloud and/or Service Cloud processes
• Strong declarative skills: Flow, automation, security, data modelling, reports and dashboards
• Salesforce Sales Cloud or Service Cloud consultant certification preferred
• Experience with SOW-based consulting, integrations and middleware
• Exposure to Revenue Cloud/CPQ, Field Service, Experience Cloud, Manufacturing Cloud or Health Cloud is an advantage