Sales Support Partner

About the role

Cleanaway is building a new national Sales Support capability so that account managers can spend more time with customers and less time on administration. As a Sales Support Partner you will provide practical support across CRM activity, customer correspondence, reporting requests and sales preparation, working with Account Managers and Sales Leaders to coordinate sales rhythms, actions and follow-up.

Key responsibilities

• Support agreed sales activities, priorities and initiatives, and coordinate sales rhythms, actions and follow-up.
• Prepare customer-facing materials, presentations and QBR/ABR inputs.
• Coordinate reporting and data requests and provide validated information for customer conversations.
• Maintain agreed CRM and segment data and follow up data-quality issues within established governance.
• Support approved seller communications, Sales Excellence Hub updates and sales initiatives.
• Work across Sales Excellence and specialist teams to resolve issues and connect sellers with the right support.
• Contribute to developing a new national sales support operating model and improved ways of working.

Required profile

• Proactive and organised professional who understands the sales lifecycle and enjoys enabling others to succeed.
• Ability to manage competing priorities, communicate confidently with stakeholders and produce high-quality customer-facing material.
• Experience in sales support, sales coordination, commercial support or a comparable business partnering role.
• Understanding of the sales lifecycle, including pipeline management, forecasting or account support.
• Strong written communication skills and customer-facing professionalism.
• Experience preparing presentations, briefs or customer documentation.

Required skills

• Experience using CRM platforms such as Salesforce or similar systems.
• Confidence interpreting sales data, reporting outputs and CRM information.

What we offer

• Attractive salary package.
• Career development opportunities.
• Paid parental leave.
• Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance and company discounts.

The position is based in Northgate, Queensland, and is open until 6 November 2026. Recruitment may involve checks such as criminal history, medicals, drug and alcohol testing, and verification of qualifications, licences and right-to-work status.