SaaS Account Manager - Enterprise Clients

About the role

Martian Logic is an all-in-one HRIS platform combining core HR, payroll, learning management and workforce management. As a SaaS Account Manager you will manage relationships with enterprise clients, acting as the primary point of contact for your assigned accounts, identifying up-sell and cross-sell opportunities and driving client retention and satisfaction.

Key responsibilities

• Manage a portfolio of enterprise SaaS accounts and build strategic relationships with key stakeholders
• Identify and pursue expansion opportunities within existing accounts
• Ensure successful client on-boarding and ongoing product adoption
• Work with product and support teams to resolve client concerns and improve their experience
• Track and report on account performance metrics and revenue impact

Required profile

• Proven experience in SaaS account management or similar client-facing roles
• Strong relationship-building and negotiation skills
• Ability to understand client business needs and map them to platform capabilities
• Excellent communication and presentation skills
• Experience in fast-paced, growth-focused environments

What we offer

• Permanent full-time position
• Base salary of $110,000-$130,000 per year, with OTE of $180,000-$220,000 per year
• 10 days of personal and carer's leave annually
• 2 weeks of paid parental leave