Retail Traineeship (Part-Time / School-Based)

About the role

Golden West Apprenticeships offers a part-time or school-based retail traineeship in Roma lasting 48 months. It combines on-the-job work experience with a nationally recognised course delivered by a registered training organisation. The role suits people who want to develop skills and knowledge while working in a fast-paced retail environment.

Key responsibilities

• Provide customer service by answering questions about products or services, helping customers choose items and processing sales transactions.
• Explain product features and benefits to customers.
• Inform customers about new products and promotions.
• Handle cash transactions and process payments.
• Work with colleagues to coordinate sales promotions and other store events.
• Complete timesheets correctly and on time.

Required profile

• A willingness to develop skills and knowledge.
• The ability to listen, follow instructions and ask for help when needed.
• Punctuality, interest in the work and adherence to workplace policies and procedures.
• Ability to act responsibly and safely at work.
• Ability to build good working relationships with colleagues and the Golden West Apprenticeships team.
• Desirable: work experience in the chosen industry.

What we expect

• Abide by the terms and conditions of the Training Contract.
• Complete the Golden West Apprenticeships inductions.
• Commit to and complete the Training Plan within the allocated timeframe, including theory-based assessments and competency-based skill demonstrations.
• Comply with registration requirements such as the Further Education and Training Act and the Work Health and Safety Act.