Retail Sales Assistant – Townsville

About the role

Join Platypus Shoes in Townsville as a Sales Assistant, helping customers discover the latest footwear and streetwear. You will work in a vibrant store environment, delivering exceptional service and supporting the brand’s energetic culture.

Key responsibilities

• Provide excellent customer service and product knowledge to shoppers.
• Collaborate with the team to meet sales targets and KPI goals.
• Process large volumes of stock, including picking, packing, and dispatching online orders.
• Maintain store presentation, visual merchandising, and cleanliness.
• Uphold a positive, can‑do attitude to drive sales and customer satisfaction.

Required profile

• Passion for streetwear and sneaker culture.
• Commitment to delivering an unforgettable shopping experience.
• Ability to thrive in a fast‑paced, energetic team environment.
• Self‑motivated with a willingness to meet or exceed sales targets.
• Open to feedback and continuous improvement.

Required skills

What we offer

• 40% discount on Accent Group brands including Hype DC, Skechers, Vans and more.
• Access to employee benefits such as assistance programs, discounted gym memberships and health insurance.
• Opportunity to work with premium products alongside passionate sneaker enthusiasts.
• Career progression, ongoing training and support within a large retail group.