Retail Customer Service & Sales Consultant - Alice Springs

About the role

Telstra is hiring a casual Retail Customer Service & Sales Consultant in Alice Springs. As a Retail Consultant you give frontline support by helping customers choose products, activate services and troubleshoot basic issues, creating positive experiences through good communication and adherence to retail standards.

Key responsibilities

• Help customers find the right products and services to suit their needs
• Stay up to date with the latest gadgets and services and offer informed guidance
• Use consultative selling to meet and exceed sales targets and KPIs
• Work closely with the team to create a welcoming environment and support store goals

Required profile

• Natural communicator who enjoys connecting with people
• Solution-oriented, able to tailor advice to each customer
• Motivated to achieve sales targets and KPIs
• Eager to learn and grow in a dynamic environment
• Resilient and positive, even when busy
• Customer-facing experience is a plus but not required

What we offer

• Plus 12% superannuation
• 30% off Telstra services and offers with over 240 brands and partners
• Access to over 17,000 learning programs through LinkedIn Learning
• Flexible working hours and a supportive approach to parental leave
• Performance rewards and recognition programs

To apply, use the Apply Now button on the listing; after applying, follow the assessment steps sent by the recruitment partner.