Resource Planner NOC - Rotary Wing

About the role

Toll Helicopters provides specialised mission-critical helicopter services and training for government, defence and the civil sector, with strong experience in operations, training and helicopter maintenance. It is looking for an organised and proactive Resource Planner NOC to support crew rostering, workforce planning and operational coordination across its rotary wing operations. The role is primarily based in Bankstown, with days as required at Sydney Olympic Park.

Key responsibilities

• Support the management and maintenance of helicopter crew rosters.
• Assist with workforce planning, crew availability tracking and roster administration.
• Coordinate leave management, training schedules and operational coverage requirements.
• Maintain accurate workforce records, crew compliance information and planning documentation.
• Support Fatigue Risk Management System (FRMS) administration activities.
• Assist with ASIC applications and aviation security administration.
• Provide operational reporting and workforce planning data to support decision-making.
• Support operational leaders with short-term crewing requirements and workforce coordination.
• Assist with onboarding, ride-along programs and workforce integration initiatives.
• Develop knowledge of CASA requirements, aviation compliance and crew resource planning principles.
• Provide administrative and operational support across the National Operations Centre.

Required profile

• Experience in administration, scheduling or operational coordination.
• Strong attention to detail and organisational skills.
• Excellent communication and stakeholder engagement skills.
• Interest in aviation operations and workforce planning.
• Must be entitled to work in Australia and prepared to undergo pre-employment checks including a criminal history check and medical.

Required skills

• Experience with Air Maestro or a similar aviation crew rostering system is highly advantageous.