Resort Porter – Guest Services at Ayers Rock

About the role

Join the Front Office Team at Ayers Rock Resort in Yulara, NT, and be the first and last friendly face guests encounter. As a Porter you will live onsite and help create memorable experiences for visitors to the iconic Uluru region.

Key responsibilities

• Welcome guests on arrival and bid farewell with kindness, acting as an ambassador for the resort.
• Coordinate and transport guests’ luggage across the hotel, delivering bags to rooms promptly after check‑in.
• Liaise with reception on room allocations and ensure smooth hand‑over of luggage.
• Maintain all hotel areas—including guest rooms, offices, vehicles, conference spaces and external grounds—in a timely manner as directed by management.

Required profile

• Customer‑focused individual with a genuine passion for hospitality.
• Full Australian driver’s licence (manual transmission preferred).
• Willingness to live and work onsite in a remote community.

Required skills

What we offer

• Competitive pay and on‑shift meals.
• Discounted accommodation and resort discounts to reduce cost of living.
• Relocation assistance up to $700.
• Access to staff pool, gym, Residents Club and weekly community activities.
• Incentive and bonus program after one year (rental discounts, $700 vacation bonus, resort vouchers).
• Development opportunities and performance‑based incentives.