Remote Administrative Support for Primary Care

About the role

GPAC-N is building a national support team that enables General Practitioners to deliver primary care across Australia. As a Remote Administrative Support professional, you will work from home to assist clinicians, coordinate services, ensure billing accuracy, and maintain strong relationships with facilities and patients.

Key responsibilities

• Support onboarding of Residential Aged Care Facilities (RACFs), coordinate patient enrolment and manage enquiries.
• Maintain relationships between GPs, facilities, and patients across multiple locations.
• Process Medicare and DVA billings, assist with billing corrections, and track compliance requirements.
• Assist with recruitment, onboarding, and coordination of a mobile workforce of GPs, Nurse Practitioners, and nurses.

Required profile

• Experience in administrative support, preferably within a healthcare environment.
• Strong organisational and communication abilities to manage multiple stakeholders.
• Self‑motivated and able to work independently in a remote setting.

Required skills

What we offer

• Remote‑first work model for better work‑life balance.
• Salary‑based employment providing financial stability.
• Professional development opportunities, including training in healthcare administration systems and billing frameworks.
• Clear career pathways toward management and leadership roles, with support for Area Manager development.