Receptionist

About the role

Vocus is seeking a friendly and organised Receptionist for its North Sydney office. You will be the first point of contact for employees, visitors and external partners, ensuring a welcoming and efficient front‑office environment while providing essential administrative support.

Key responsibilities

• Greet and direct employees, vendors, couriers, contractors and visitors, managing access through the company’s security systems.
• Assist with planning and coordination of office events such as team drinks, Christmas parties, board meetings and other gatherings.
• Manage access cards, conduct monthly audits and oversee security procedures.
• Arrange courier and mail services for Vocus teams.
• Coordinate minor repairs and maintenance requests, providing status updates as directed by the Office Manager.
• Support the Office Manager with fire warden and first‑aid training administration.
• Maintain stock levels for stationery, kitchen supplies and other office resources.
• Handle incoming calls and route them to the appropriate department.
• Develop effective relationships with colleagues across all departments and provide occasional support to other Vocus offices.

Required profile

• Previous experience in a receptionist, administration or customer‑service role.
• Strong professional presentation and interpersonal skills.
• Reliability, punctuality and excellent time‑management abilities.
• Clear written and verbal communication.
• Practical problem‑solving approach and common‑sense decision making.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel

What we offer

• Diverse, inclusive teams with a supportive culture.
• Career development plans, ongoing training and learning opportunities.
• Generous discounts at over 400 retailers and competitive leave options.
• Study assistance programmes, health and wellbeing initiatives.
• Additional Vocus leave days and flexible work arrangements where appropriate.