This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Reception Services Officer
Victorian Department of Families, Fairness & Housing · Colline des cygnes
Job description
About the role
The Reception Services Officer is the first point of contact for the Department, providing a professional and welcoming experience to clients, the public, staff and service providers. This role is essential in shaping the organisation's first impression and ensuring smooth communication.
Key responsibilities
- Deliver high‑quality telephone and face‑to‑face reception services in a courteous and professional manner.
- Acknowledge all visitors and callers, respect diversity and respond promptly to their needs.
- Assess the purpose of each enquiry, determine the required service and provide an appropriate response.
- Maintain effective working relationships and liaise efficiently with staff at all levels.
Required profile
- Australian citizen, permanent resident or holder of a valid work permit/visa.
- Willingness to undergo pre‑employment screening, including a national police check and misconduct screening.
Required skills
- None explicitly listed.
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Victorian Department of Families, Fairness & Housing
Colline des cygnes
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