Quality Officer – On‑Shift Manufacturing

About the role

Ridley is seeking a motivated, detail‑oriented Quality Officer to join its dry pet food manufacturing site in Narangba. This on‑shift position is the first line of defence for product safety and quality, ensuring that raw materials, in‑process outputs, and finished goods meet all regulatory and company standards.

Key responsibilities

• Sample and test incoming raw materials and packaging; maintain reference sample libraries.
• Monitor Critical Control Points (CCPs) and Quality Control Points (QCPs) throughout extrusion, drying, coating, and packing operations.
• Run the finished‑product release panel, manage product release, and oversee reference and retention sample programs.
• Identify, isolate, and manage non‑conforming product; complete Non‑Conformance Reports (NCRs) and support consumer‑complaint investigations.
• Conduct GMP inspections, ensure plant hygiene, and support internal and external audit readiness.
• Issue Quality Alerts and deliver Toolbox Talks to the production team.

Required profile

• Experience in food, feed, or pet‑food manufacturing environments.
• Tertiary qualification in Food Science, Microbiology, Chemistry, Nutrition, Biochemistry, or a related discipline.
• Strong understanding of HACCP, GMP, food‑safety, and traceability principles.
• Ability to work independently, manage competing priorities, and maintain accurate records.

Required skills

• Moisture and water‑activity testing.
• HACCP implementation.
• Good Manufacturing Practices (GMP) compliance.
• SQF and PFIAA standards knowledge.
• Non‑Conformance Report (NCR) management.
• Audit support (internal and external).
• Traceability systems.

What we offer

• Opportunity to work in a leading Australian animal‑nutrition company.
• Collaborative, innovative culture focused on continuous improvement.
• Hands‑on role with direct impact on product safety and quality.