Quality Coordinator

About the role

The Quality Coordinator will manage, maintain and coordinate the site’s food safety, quality and compliance programmes. This hands‑on position works closely with operations, warehouse, procurement and the wider quality team to ensure standards are met.

Key responsibilities

• Manage site certification programmes including SQF, HACCP, FICA, regulatory audits and retailer/customer standards.
• Coordinate import permits and ensure imported products meet biosecurity and regulatory requirements.
• Oversee vendor assurance programmes, including SMETA coordination with suppliers.
• Run internal audits, verification programmes and corrective actions (NCRs).
• Handle customer complaints through root‑cause analysis to close‑out.
• Supervise allergen management, cleaning, hygiene, GMP and site food security.
• Coordinate pest control, calibration and testing programmes.
• Maintain document control and quality records, including traceability and mock recall exercises.
• Support artwork and labelling compliance and ensure receival and dispatch compliance.
• Deliver quality and food safety training across the site and report quality KPIs for continuous improvement.

Required profile

• Experience as a QA Coordinator or similar role in food manufacturing.
• Strong working knowledge of HACCP and SQF.
• Experience managing import permits and compliance.
• Proven ability to coordinate internal and external audits.
• Experience with supplier approval and vendor assurance programmes.
• Knowledge of allergen management, traceability and mock recall processes.
• Ability to manage complaints and corrective actions through to close‑out.

Required skills

• SQF certification management
• HACCP implementation
• FICA audit coordination
• SMETA supplier assurance
• Import permit administration
• Allergen management
• Traceability and mock recall execution
• NCR corrective‑action handling