Quality Assurance Officer

About the role

The Quality Assurance Officer will support the implementation, maintenance and continuous improvement of our quality assurance systems, ensuring compliance with regulatory, customer and internal standards across our cheese and specialty food business.

Key responsibilities

• Maintain and enhance the QA system, updating documentation, forms and processes.
• Conduct internal GMP audits, monitor compliance and ensure corrective actions are completed on time.
• Assist with external audits and surveillance programs, preparing documentation and closing out findings.
• Support product quality programs, including hold/release processes, supplier reporting and investigation of customer complaints.
• Provide guidance on quality and food safety matters to Operations, Warehousing and Supply Chain teams.
• Maintain accurate records, reporting and documentation for compliance and performance tracking.

Required profile

• Qualification or technical knowledge in food safety and quality assurance (GMP, HACCP, allergens, microbiology).
• Experience in QA within FMCG, food manufacturing or 3PL distribution environments.
• Strong understanding of audit processes, corrective actions and compliance requirements.
• High attention to detail with strong organisational and planning skills.
• Ability to work in a fast‑paced environment and manage competing priorities.

Required skills

• GMP
• HACCP
• Microbiology
• Audit processes
• Corrective action reporting (CARs)

What we offer

• Collaborative culture with cross‑functional teams.
• Career development in food safety, quality systems and regulatory compliance.
• High‑impact role influencing product integrity and continuous improvement.
• Comprehensive benefits program, staff discounts and attractive remuneration up to $77,000 base + super.