Quality Assurance Manager – Food Manufacturing

About the role

We are seeking a Quality Assurance Manager to lead the quality and food safety agenda for a well‑established Australian food manufacturing business. Reporting to the Operations Manager and sitting on the Site Operations Leadership Team, you will shape the quality roadmap, strengthen culture and ensure regulatory compliance.

Key responsibilities

• Define and drive the quality and food‑safety strategy across the site.
• Develop and implement a clear quality roadmap and continuous‑improvement plan.
• Champion 5S, housekeeping standards and operational accountability.
• Partner with production teams to resolve issues and implement sustainable corrective actions.
• Maintain food‑safety certifications, HACCP plans, audits and regulatory compliance.
• Analyse consumer‑complaint trends and lead initiatives to reduce repeat issues.
• Oversee supplier quality, non‑conformance management and improvement activities.
• Support innovation, capital projects, automation and new‑product introductions.
• Improve data, systems and digital tools usage within the quality function.

Required profile

• Several years’ experience in a site‑based Quality Manager or senior quality leadership role.
• Strong knowledge of HACCP, GMP, food‑safety systems and relevant legislation.
• Proven success improving quality culture and operational standards.
• Excellent influencing, coaching and stakeholder‑management capabilities.
• Exposure to 5S, Lean, continuous‑improvement or operational‑excellence systems.
• Experience supporting capital projects, automation or site transformation.
• Relevant tertiary qualification in Food Science, Food Technology, Engineering or a related discipline.

Required skills

• HACCP
• GMP
• 5S
• Lean
• Automation
• Data analysis and digital tools

What we offer

• Senior quality leadership role with influence on strategy and roadmap.
• Exposure to capital investment, automation and site transformation projects.
• Retail discounts through an employee‑benefits platform.
• Ongoing professional development and online learning.
• Additional wellbeing days and a collaborative, people‑focused environment.