Project Manager - Fibre Infrastructure

About the role

The Project Manager joins Superloop's Fibre Infrastructure team to lead construction, relocation and maintenance projects on the Layer 1 fibre network across Queensland, New South Wales and Victoria. The role balances project delivery with day‑to‑day network operations, supporting customer provisioning, fault management and major incident response.

Key responsibilities

• Manage end‑to‑end fibre infrastructure projects, including scope, design coordination, budgeting, scheduling, risk management and delivery within CAPEX or recoverable budgets.
• Coordinate network relocation and recoverable works, obtain and assess contractor quotes, issue quotes to requesting parties and track cost recovery.
• Liaise with councils, road authorities, utilities, rail and property owners to secure permits, access and road occupancy approvals.
• Engage and manage contractors under Superloop's preferred model, ensuring safety, environmental and regulatory compliance.
• Provide regular project status reporting and stakeholder communication.
• Ensure as‑built documentation is captured in the GIS system for accurate network inventory.
• Support Fibre Operations with construction, service delivery, fault management and planned maintenance.
• Manage planned repair and maintenance activities, coordinating customers and contractors to minimise service disruption.
• Act as an escalation point for customer issues and participate in out‑of‑hours escalation roster.

Required profile

• Proven experience in project management, preferably in telecommunications or utilities infrastructure.
• Demonstrated ability to manage budgets, schedules, risks and stakeholder reporting.
• Hands‑on customer support experience at a service level.
• Strong verbal and written communication with a customer‑service focus.
• Self‑motivated, well‑organized and able to work under pressure with minimal supervision.
• Current driver’s licence and willingness to travel to sites across QLD, NSW and VIC.

Required skills

• Project management methodologies and tools.
• Budgeting, scheduling and risk management.
• Contractor and supplier management, quote assessment and cost recovery.
• Knowledge of outside‑plant fibre construction, splicing and testing.
• Familiarity with standards such as AS/CA S009 and BYDA requirements.
• Experience with GIS or physical network inventory systems.
• Construction industry White Card and relevant safety training.

What we offer

• Free home broadband and mobile SIM plan.
• Flexible work arrangement – three days per week in the office.
• Lunch on Wednesdays, snacks, donuts and more.
• Diverse and inclusive culture with equal opportunity employment.