Product Specialist - Kitchen & Bathroom Products

About the role

Fletcher Building is recruiting a Product Specialist for its Oliveri business, a leading Australian kitchen and bathroom brand. The role sits within merchandising and category management in Adelaide and covers the full product lifecycle, from development and technical support through to product performance, presentation and continuous improvement.

Key responsibilities

• Become the go-to technical expert across Oliveri's kitchen and bathroom portfolio, including sinks, tapware, water filtration and accessories.
• Investigate common faults, installation challenges and technical issues to build an in-depth understanding of the products.
• Provide technical support and guidance to internal teams, customers and suppliers.
• Coordinate product launches, supplier samples, costings, testing, certifications and compliance requirements.
• Analyse warranty trends and work with suppliers to improve product quality and performance.
• Take part in graphic design, packaging artwork, product mock-ups and supplier updates.
• Support sustainability initiatives, packaging requirements, APCO reporting and ongoing WELS renewals.

Required profile

• 5-8 years' experience in plumbing, kitchen, bathroom or building products.
• Technically curious, commercially aware and comfortable working in detail.
• Ideally a plumber or tradesperson moving into a corporate product role, or someone from the kitchen, bathroom, plumbing or building products industry.
• Experience with product management, technical support, warranty processes or spare parts is an advantage.

Required skills

• Strong technical understanding of product specifications, components and installation.
• Understanding of Australian plumbing standards, WaterMark and WELS requirements.
• Adobe Creative Suite is a bonus; SAP, ERP or product information management systems are also advantageous.

What we offer

• A permanent position within Fletcher Building.
• A support network and career growth opportunities.
• Access to an Education Support fund.
• Discounts on a range of products.