Print Operations Manager

About the role

Canva is looking for a Print Operations Manager to lead its print partner network across the APAC region. You will be responsible for ensuring the smooth launch and scaling of new print products while maintaining high‑quality service for customers.

Key responsibilities

• Own a portfolio of print partners and suppliers across APAC, driving performance, accountability, and growth.
• Lead end‑to‑end delivery of new product launches in the region, from planning through operational readiness and execution.
• Drive onboarding for new products, partners, and capabilities to ensure scalable, smooth launches.
• Identify and execute improvements to operational processes, partner performance, and the scalability of Canva Print.
• Build strong relationships with external partners and act as the primary point of contact for operational escalations.
• Partner closely with Product, Commercial, CX, Engineering, and Supply Chain teams to deliver business outcomes.
• Monitor operational performance, spot risks early, and develop clear resolution plans.
• Contribute to regional planning and strategic initiatives that support quality, reliability, and impact.
• Independently lead projects from concept to execution, providing structure, momentum, and clarity.

Required profile

• Experience in operations, e‑commerce, marketplaces, supply chain, manufacturing, fulfilment, product operations, or a related field.
• Proven track record of owning a portfolio, program, business area, partner network, or operational function with high autonomy.
• Strong background managing external partners, suppliers, merchants, or fulfilment providers.
• Experience launching and scaling physical products across multiple markets or operational environments.
• Ability to drive initiatives independently and influence outcomes across multiple stakeholders.
• Commercial judgement that connects operational decisions to customer, partner, and business impact.
• Clear communicator who builds trusted relationships internally and externally.
• Comfort operating in ambiguity, balancing strategic thinking with hands‑on execution, and turning complexity into clear action.

Required skills