Principal Salesforce Consultant

About the role

The Salesforce Principal Consultant is a senior client‑facing leadership position within Scyne’s Transformation practice, driving high‑impact Salesforce‑enabled transformation for public‑purpose clients.

Key responsibilities

• Lead Salesforce‑enabled transformation programs, shaping strategy, solutions and delivery approaches.
• Act as a trusted advisor to senior stakeholders, translating complex business, policy and service delivery needs into practical Salesforce outcomes.
• Lead multidisciplinary delivery teams across advisory, architecture, implementation and optimisation.
• Drive business development activities, including proposals, solution shaping and pipeline growth.
• Provide technical and commercial leadership across delivery quality, project performance, risk, utilisation and client outcomes.
• Coach and develop consultants, contributing to Salesforce capability uplift and building a high‑performing team.

Required profile

• Significant experience leading Salesforce advisory, delivery or implementation programmes.
• Proven track record managing complex client projects with responsibility for outcomes, stakeholder engagement and commercial results.
• Demonstrated ability to develop new client work, support account growth and meet revenue targets.
• Strong commercial acumen, including pipeline, utilisation, project economics and delivery governance.
• Relevant tertiary qualifications in technology, business, information systems or related discipline are desirable.

Required skills

• Deep understanding of the Salesforce platform and ecosystem, including relevant clouds, architecture, integration, data, security, governance, adoption and release management.
• Experience translating business, policy and service delivery needs into Salesforce‑enabled solutions.
• Experience leading multidisciplinary teams covering analysis, architecture, configuration, development, testing, change, deployment and optimisation.

What we offer

• Market‑leading parental leave (up to 26 weeks flexibly until child is two years old) and full superannuation contributions for up to 12 months.
• Flexible working arrangements allowing autonomy over where and when you work.
• Additional leave options including a 5th week of paid leave, birthday leave, First Nations cultural leave and more.
• Smart device reimbursement up to $60 per month.
• Wellness and lifestyle benefits: $295 annually for wellness activities and $205 for lifestyle support.
• Access to Sonder digital care platform for employees and immediate family.